Terms & Conditions

Last updated: 15/10/2025

Welcome to Hamari Pahchan (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of our website hamaripahchan.org (the “Website”) and any related services, donations, volunteering, campaigns, or interactions (collectively, the “Services”). By accessing or using the Website or Services, you agree to be bound by these Terms.

If you disagree with any part of these Terms, you must not use the Website or our Services.

1. Definitions

  • User / You / Your: any individual or entity accessing or using the Website or Services.
  • Donor: a User who contributes funds or resources to us.
  • Volunteer: a User who offers time or services.
  • Content: text, images, videos, graphics, files, information, or other material uploaded, posted, or made available on or via the Website.
  • Campaign / Project: any specific initiative, drive, or program run by us.

2. Use of Website & Services

  1. You may use the Website and Services only for lawful purposes and in accordance with these Terms.
  2. You must not:
    • Use the Website in a way that violates any applicable laws or regulations.
    • Upload or transmit harmful, defamatory, obscene, infringing, or otherwise illegal content.
    • Interfere with or disrupt the Website (e.g. hacking, bots, spamming).
    • Impersonate any person or entity, or misrepresent your affiliation with us.
  3. We reserve the right to suspend or terminate your access to the Website or Services, or remove any content you post, for violation of these Terms or for other legitimate reasons, without prior notice.

3. Donations & Payments

  1. Donations made through our Website or via third-party payment gateways are voluntary and non-refundable, unless required by applicable law or special circumstances approved by us.
  2. We will use donated funds in accordance with our charitable objectives, mission, and applicable regulations.
  3. We do not guarantee any specific outcomes or successes for any particular program or project.
  4. All payments are subject to the terms of the payment processor used (e.g. transaction fees, security, etc.).

4. Volunteer Services & Participation

  1. By volunteering, you agree to abide by any rules, codes of conduct, training, and supervision required by us.
  2. You acknowledge that volunteering is unpaid; we may reimburse reasonable expenses, as per policy.
  3. We are not liable for personal injury, loss, or damage incurred while volunteering, except in cases of gross negligence or willful misconduct.

5. Intellectual Property

  1. All content on the Website, including logos, text, images, designs, software, is owned or licensed by us, unless stated otherwise.
  2. You may view, download, or print content for your personal, non-commercial use, provided you retain all copyright and proprietary notices.
  3. You must not reproduce, distribute, modify, publish, display, or create derivative works without our express written permission.
  4. If you submit any content (e.g. testimonials, images, feedback), you grant us a perpetual, royalty-free, non-exclusive license to use, reproduce, adapt, publish, or display it in any media.

6. Privacy & Data Protection

  1. Our Privacy Policy governs how we collect, store, use, and protect your personal data.
  2. You consent to our collection and use of your data in accordance with that Policy.
  3. We take reasonable steps to secure your information, but cannot guarantee absolute security.

7. Third-Party Links & Services

  1. The Website may contain links to third-party websites or resources. We are not responsible for the content, policies, or practices of those third parties.
  2. Use of third-party services (e.g. payment gateways, social media, analytics) is subject to their own terms.

8. Disclaimers & Limitation of Liability

  1. No Warranty: The Website and Services are provided “as is” and “as available” without warranties of any kind, express or implied.
  2. Limitation: To the maximum extent permitted by applicable law, our liability to you or any third party is limited to the amount you paid (if any) to us in the relevant period. We are not liable for indirect, incidental, consequential, punitive or special damages.
  3. Indemnity: You agree to indemnify and hold us harmless (including our officers, staff, agents) from any claims, losses, liabilities, costs, or expenses arising out of your breach of these Terms or misuse of the Website.

9. Termination

  1. We may terminate or suspend your access to the Website or Services at any time, with or without cause, and with or without notice.
  2. Upon termination, your rights under these Terms immediately cease. Provisions that by their nature should survive termination (e.g. Intellectual Property, Disclaimers, Indemnity) will continue in force.

10. Changes to Terms

We reserve the right to modify these Terms at any time. The updated Terms will be posted on the Website with the “Last updated” date. Your continued use of the Website after changes constitutes acceptance of the new Terms.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any dispute, claim or issue arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

  • Name: Hamari Pahchan
  • Email: info@hamaripahchan.org
  • Address: 121, Upper Ground floor, Opposite Arjun Camp, Mahipalpur, New Delhi,110037

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